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Income Security Advocacy Centre

Income Security Advocacy Centre

ISAC works to address issues of income security and poverty in Ontario

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Social Security Tribunal

Illustrated graphic of a person in a suit standing in a field, throwing a javelin at a bulls-eye in top right corner of a blue sky with some clouds

ISAC’s Clinic Trainings on CPP-D Benefits & Appeals a Success

Throughout Autumn 2022, ISAC legal staff delivered several small group trainings on the basics of the Canada Pension Plan-Disability (CPP-D) benefit to more than 55 community legal clinic caseworkers working across Ontario. Our goal was…

January 18, 2023
CPP-D, Public Education, Social Security Tribunal

Important Changes at the Social Security Tribunal (SST)

Important changes to the laws governing the Social Security Tribunal (SST) have been made as of December 5, 2022. The SST deals with appeals and issues relating to the Canada Pension Plan (CPP), Canada Pension…

December 15, 2022
Access to Justice, CPP-D, Government Benefits - General, Old Age Security (OAS), Social Security Tribunal

Changes coming to Employment Insurance Appeal Process

The Government of Canada has announced that it is making changes to the way that workers appeal Employment Insurance (EI) decisions. Starting in April 2021, workers will appeal to a new Employment Insurance Boards of…

August 20, 2019
Access to Justice, Employment Insurance (EI), Public Education, Social Security Tribunal

Government consultant’s report confirms Employment Insurance appeals process is broken

In the spring of 2017, the federal government acted on complaints from across the country by hiring a consultant to carry out a review of the Employment Insurance appeals process. That consultant’s report has now…

January 5, 2018
Access to Justice, Community Organizing, Employment Insurance (EI), Policy Advocacy, Social Security Tribunal

Over 30 Organizations from Across Canada call for a Fair EI Appeal Process

In the spring of 2017, the federal government hired a company called KPMG to review the way that the appeals process works around Employment Insurance (EI) decisions. KPMG reported last week to the Minister of…

September 12, 2017
Employment Insurance (EI), Policy Advocacy, Social Security Tribunal

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Income Security Advocacy Centre

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1500 – 55 University Avenue, Toronto, ON M5J 2H7
Tel: (416) 597-5820 • Toll Free: 1-866-245-4072 • Fax: (416) 597-5821

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This site contains general legal information for people in Ontario, Canada. It is not intended to be used as legal advice for a specific legal problem. ISAC is a not-for-profit, non-partisan organization. ISAC is funded by Legal Aid Ontario (LAO). The funding for this website is also provided by LAO. The views expressed in any of ISAC’s publications (including written, oral, or visual) are the views of the clinic and do not necessarily reflect those of LAO.