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Income Security Advocacy Centre

Income Security Advocacy Centre

ISAC works to address issues of income security and poverty in Ontario

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New Case: Procedural Fairness For ODSP Clients during Requests for Information

January 31, 2023

The Income Security Advocacy Centre and the Grey Bruce Community Legal Clinic recently represented an ODSP recipient who required two caregivers to assist her with her day-to-day activities and literacy-based support. ODSP believed that one of these caregivers was her “spouse” and asked her to provide extensive information about this caregiver. However, on the same date that ODSP requested this information it also issued a decision suspending the recipient from receiving income support. ODSP did this despite stating in the request for information that the recipient would have one month to gather the relevant information from her caregiver. 

This case highlighted problems with ODSP not providing a fair process for clients and not following its own procedures.

Find out more about this case and the Social Benefit Tribunal’s decision by clicking here.

Find more info about our ongoing legal work in the Litigation section of our website here.

Access to Justice, Litigation, Ontario Disability Support Program (ODSP), Social Benefits Tribunal

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Income Security Advocacy Centre

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1500 – 55 University Avenue, Toronto, ON M5J 2H7
Tel: (416) 597-5820 • Toll Free: 1-866-245-4072 • Fax: (416) 597-5821

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This site contains general legal information for people in Ontario, Canada. It is not intended to be used as legal advice for a specific legal problem. ISAC is a not-for-profit, non-partisan organization. ISAC is funded by Legal Aid Ontario (LAO). The funding for this website is also provided by LAO. The views expressed in any of ISAC’s publications (including written, oral, or visual) are the views of the clinic and do not necessarily reflect those of LAO.