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Income Security Advocacy Centre

Income Security Advocacy Centre

ISAC works to address issues of income security and poverty in Ontario

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Social Assistance: The impact of Ontario’s new social assistance computer program (OPSEU v. Ontario)

October 20, 2015

In November 2014, Ontario’s new social assistance computer program went live. The computer program caused wide-spread problems, including recipients receiving the wrong benefit amounts, getting faulty suspension letters and not receiving health-related benefits.

The union representing ODSP workers started a court application arguing that the computer system is resulting in violations of the Charter rights of social assistance recipients. ISAC and Parkdale Community Legal Services were allowed to intervene in order to ensure the Court considered the perspectives of social assistance recipients.

On April 15, 2015, the Superior Court threw out the case on the grounds that the case concerned the union’s collective agreement and could only be dealt with through union’s grievance process.

– October 20, 2015

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1500 – 55 University Avenue, Toronto, ON M5J 2H7
Tel: (416) 597-5820 • Toll Free: 1-866-245-4072 • Fax: (416) 597-5821

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This site contains general legal information for people in Ontario, Canada. It is not intended to be used as legal advice for a specific legal problem. ISAC is a not-for-profit, non-partisan organization. ISAC is funded by Legal Aid Ontario (LAO). The funding for this website is also provided by LAO. The views expressed in any of ISAC’s publications (including written, oral, or visual) are the views of the clinic and do not necessarily reflect those of LAO.