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Income Security Advocacy Centre

Income Security Advocacy Centre

ISAC works to address issues of income security and poverty in Ontario

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Bokhari v. Top Medical Transportation Services and Human Rights Tribunal of Ontario: ISAC challenges the Human Rights Tribunal’s practice of denying oral hearings to applicants

On November 24, 2025, ISAC appeared before the Divisional Court of Ontario in Bokhari v. Top Medical Transportation Services and Human Rights Tribunal of Ontario. Together with the Clinic Resource Office and Don Valley Community…

January 14, 2026

Knauff v. Human Rights Tribunal of Ontario et al: Deciding whether the legal test for seeking permission to appeal should be updated

On November 7, 2025, the Income Security Advocacy Centre (ISAC) intervened in coalition with other civil society organisations in Knauff v. Human Rights Tribunal of Ontario et al. at the Court of Appeal for Ontario.…

December 3, 2025

Coercive control and cultural context are relevant in determining whether a spouse is a “dependant” under the Ontario Works Act

Alongside Mississauga Community Legal Services, ISAC successfully co-represented Ms. M.I. in a fresh hearing, disputing the overpayment of over $95,000. This is the first SBT decision to cite Ahluwalia v. Ahluwalia, 2023 ONCA 476, and…

August 19, 2025

Attorney General of Québec v. Kanyinda: Preserving the Charter’s right to equality for low-income communities

On March 6, 2026, right in time for International Women’s Day, the Supreme Court of Canada released its decision in Quebec (Attorney General) v. Kanyinda. Eight of nine justices ruled in favour of Ms. Kanyinda,…

June 3, 2025

Ontario (Community and Social Services) v. Robinson-Cooke: Court finds that Ontario’s Guide Dog Benefit is discriminatory

Note: This post originally published in May 2024, and has since been updated based on additional information and decisions. It was most recently updated in May 2025. The Ontario Court of Appeal has declined to…

May 6, 2025

M.I. v. Administrator, Region of Peel: SBT must provide social assistance recipients with adequate reasons when denying their claims

The Income Security Advocacy Centre (ISAC) is pleased that the Ontario Divisional Court has found that the Social Benefits Tribunal’s practice of issuing “boilerplate” reasons when denying a reconsideration breaches procedural fairness. In recent years,…

May 16, 2024

ODSP: Protecting Student Grants from Clawbacks

To receive a post-secondary education, students living with disabilities require support and accommodation that costs more than what abled students need. Accordingly, students living with disabilities in Ontario rely on various grants to help finance…

April 17, 2024

Jacob v. Canada (Attorney General): Ontario Court of Appeal rules that pandemic benefits program discriminated against persons with disabilities, but justified due to the COVID emergency

The Income Security Advocacy Centre (ISAC) was granted intervener status in Jacob v. Canada (Attorney General). This legal challenge concerns workers living with severe disabilities and their exclusion from receiving pandemic benefits. To be considered…

April 5, 2024

ODSP: Protecting Income Support Recipients from Double Recovery

When an Ontario Disability Support Program (ODSP) recipient turns 65, they may qualify for Old Age Security (OAS) benefits. OAS is a federally administered monthly pension that is available to seniors aged 65 and older…

August 14, 2023

ODSP: Treatment of the Federal “Incapacitated Child Benefit” 

When a person living with disabilities receives Ontario Disability Support Program (ODSP) income support, they have a responsibility to pursue other government benefits that they may be eligible for. ODSP may withhold income support to…

January 27, 2023

ODSP: Procedural Fairness during Requests for Information

A person receiving Ontario Disability Support Program (ODSP) income support has a duty to report their income, assets, financial situation, and living arrangements to their caseworker. For single recipients living with a disability who require…

January 27, 2023

ODSP: Adjudicating Disability and CPP-D Prescribed Class

When a person is forced to stop working because of their disability, they may struggle to make ends meet. To survive, they often apply for federally administered Canada Pension Plan Disability (CPP-D) benefits and provincially…

January 25, 2023
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Income Security Advocacy Centre

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1500 – 55 University Avenue, Toronto, ON M5J 2H7
Tel: (416) 597-5820 • Toll Free: 1-866-245-4072 • Fax: (416) 597-5821

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This site contains general legal information for people in Ontario, Canada. It is not intended to be used as legal advice for a specific legal problem. ISAC is a not-for-profit, non-partisan organization. ISAC is funded by Legal Aid Ontario (LAO). The funding for this website is also provided by LAO. The views expressed in any of ISAC’s publications (including written, oral, or visual) are the views of the clinic and do not necessarily reflect those of LAO.