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Income Security Advocacy Centre

Income Security Advocacy Centre

ISAC works to address issues of income security and poverty in Ontario

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In the Media: “Ontario rule for service dog benefit deemed against human rights in 2023. This woman’s still not getting it”, CBC News

October 31, 2025

ISAC Staff Lawyer Adrian Merdzan was recently quoted in an article about the Ontario government’s forthcoming guide dog benefit, which is required to be changed as it was found to be discriminatory.

The article focuses on the delay between the court’s finding that the policy is discriminatory and the current situation that some clients on social assistance who have service dogs find themselves in.

Adrian’s comments focus on the unexplained delay on updating the policy. It has been over a year since Divisional Court upheld the Human Rights Tribunal of Ontario’s decision that the policy is discriminatory.

Read the full article on the CBC’s website here.

Read the most recent post about the court case here (May 2025). You can also find more information about the Divisional Court hearing (Ontario (Minister of Children, Community and Social Services) v. Robinson-Cooke, 2024 ONSC 3556 (Div. Ct.)) from June 2024 here, and more about the Tribunal’s decision and the timeline leading up to the Divisional Court case here and here.

In the Media, Ontario Disability Support Program (ODSP), Social Assistance

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Income Security Advocacy Centre

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1500 – 55 University Avenue, Toronto, ON M5J 2H7
Tel: (416) 597-5820 • Toll Free: 1-866-245-4072 • Fax: (416) 597-5821

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This site contains general legal information for people in Ontario, Canada. It is not intended to be used as legal advice for a specific legal problem. ISAC is a not-for-profit, non-partisan organization. ISAC is funded by Legal Aid Ontario (LAO). The funding for this website is also provided by LAO. The views expressed in any of ISAC’s publications (including written, oral, or visual) are the views of the clinic and do not necessarily reflect those of LAO.