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Income Security Advocacy Centre

Income Security Advocacy Centre

ISAC works to address issues of income security and poverty in Ontario

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Tax Credit Payments and Refunds

November 16, 2011

The way that some tax credits are being paid to low income people in Ontario is changing.

ISAC has prepared two information bulletins related to these changes that we hope will be helpful to you.

The first information bulletin describes the changes. It says:

  • how payments for three tax credits have been changing since 2009
  • how these payments are changing again in 2012
  • why these changes are being made
  • some of the implications of these changes
  • who is eligible for these tax credits
  • how to get help with filing your tax return, which you must do in order to get the tax credits
  • action you can take to get government to provide more help for people with filing their income tax return.

La version française est disponible ici.

The second information bulletin talks about a problem that some low income people have had with getting their taxes done this year, in hopes of getting a lump-sum tax refund. It says:

  • some companies that do people’s taxes are asking people to enter into a contract in order to get their taxes done
  • the contract means people have to sign up for a bank account and a debit card
  • they also have to change their direct deposit so that all tax-delivered benefits go into this new bank account
  • both the bank account and the debit card charge high fees
  • the companies get paid first, when benefits get deposited into the bank account
  • there are other ways to get your taxes done that don’t require you to enter into these contracts
  • these other ways to get your taxes done are free.

La version française est disponible ici.

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Income Security Advocacy Centre

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1500 – 55 University Avenue, Toronto, ON M5J 2H7
Tel: (416) 597-5820 • Toll Free: 1-866-245-4072 • Fax: (416) 597-5821

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This site contains general legal information for people in Ontario, Canada. It is not intended to be used as legal advice for a specific legal problem. ISAC is a not-for-profit, non-partisan organization. ISAC is funded by Legal Aid Ontario (LAO). The funding for this website is also provided by LAO. The views expressed in any of ISAC’s publications (including written, oral, or visual) are the views of the clinic and do not necessarily reflect those of LAO.